Update: I had a BFO today remembering that I answered an online IQ test challenge which indicated to me something about a subscription to which I immediately sent a STOP message as instructed at the bottom. There was a reply telling me that I had no subscriptions at that number… same message I got when I entered my phone number at the number Sprint gave me. So I did supposedly interact with these people, and they told me there was no subscription…twice, but they still billed me for $9.99. There was no warning that this bill was coming and there was no indication when I did the IQ test thing that I would be billed for it…just standard text message fees and my account has unlimited texting; so I thought I was covered.
The IQ test? Well it did seem very easy. I answered the questions online and they required me to text them a code to see what my IQ test result was. That is how they suckered me in. I can’t believe I deleted the message from my phone… but they did tell me that I am approaching genius. Oh yeah… I’m really a hot number 
Like about a 140 here.
I wish I could remember where I found the IQ test to provide further warning about this trap.
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My Sprint cell phone arrived today with a charge on it for $9.99 which made no sense at all.
Mobile Messenger: Alerts – 44999 Text Alerts – 10/03
Now I don’t remember making any mobile messenger type thing on 10/03. I did vote for the Design Star back in June, but that didn’t result in any charges to my cell phone because I have unlimited text messages. This was something else that supposedly happened on October 3..
I called Sprint right away to get this explained and hopefully removed from my account. The customer service rep was really kind to me. She listened to my woeful story and gave me a number to call. This was supposedly a TXT4fun subscription. The number to get it removed is 800-235-7105. She also agreed to remove the charge from my account.
Then I called the 800 number she gave me. It’s an automated system that answers and I had to enter my cell phone number there to “unsubscribe”. This sent a message to my cell phone telling me that I have no subscriptions there! Duh! So why did they generate a bill to my Sprint account?
They have a supposed explanation in the automated system which just says that I had to have texted to them in order to be subscribed. They have a function to get my subscription “investigated” for which I left a message on the answering machine with my home number for call back. Will follow up with more info if they do call me back on this.
If you text STOP to 44999 that will unsubscribe you.
Yes, when I first got the message regarding the IQ test, there was a confusing notice telling me something about a subscription to which I immediately texted this stop message. The response to that was that I had no subscriptions… same as when I unsubscribed by phone. They then went ahead and charged me for the non subscription which I had forgotten all about until the bill arrived.
Thanks for reading my lament and responding! Hope you have not had to learn this lesson the hard way too.
Those ads with the IQ test challenges are just so enticing. Every time I see one now I remember my lesson
Running into the same thing currently on my sprint bill on my wifes phone. I have at least 4 charges currently with 2 in one month-they are getting greedy. Anyone know contacts to this company so I may attempte to contact. Also; is this an FCC issue?
I would say yes! Go to http://esupport.fcc.gov/complaints.htm and file a complaint. It can’t hurt.
I hope you called Sprint too and got them to reverse the charges.
It seems you might have a couple of problems here: stopping the charges from repeating, getting rid of the subscription or subscriptions and getting a refund for what you didn’t buy or want or use. Best wishes!
The company that billed your phone is called Mobile Messenger. They have another 800 number that puts you directly through to a live agent, which is 1-800-416-6129.
You can ask them to explain what this is and why you were billed and you can also request that they refund you for any charges. They seem to be helpful.
Cheers!